Users with staff-level access to Credo Platform will authenticate directly to Credo Insights. If you have staff-level access, but receive an error message stating that you are not permitted to access Insights, your browser may have you flagged as a student. This may be because you accessed Modules on a LibGuide or other website.
Try clearing your cache or logging out of edX, then log back in and access Credo Insights. If this does not work, please contact Credo’s Customer Success Team at [email protected].
See this page for more information about How to use Credo Insights.